Customers' Right of Cancellation
The right of cancellation does not apply for distance selling contracts for delivery of goods, which have been made to customer specific specifications.
Right of Cancellation
Information on the Right of Cancellation
You are entitled to revoke your contractual declaration in written form (e.g. letter, fax, email) within a period of 14 days without stating reason or – when the goods are given to you before the expiration of the period - by returning the goods. The termination period shall commence upon receipt of this notification in writing, however not before receipt of the goods by the recipient (in the event of recurring delivery of similar goods, not before receipt of the first instalment thereof), and not prior to us fulfilling our information obligation. To fulfil this condition, the timely dispatch of the written declaration of cancellation or of the goods is sufficient. Notification of cancellation should be sent to:
P. Maier GmbH
Attn. Irina Maier
D-89518 Heidenheim, Germany
Fax: ++49 (0)7321 – 948113
Managing Director: Irina Maier
Consequences of Cancellation
If the contract is successfully rescinded, the delivered goods and any payment received will be returned to the relevant party according to the contract. Any benefits associated with this contract (such as interest) are to be surrendered. Should you not be able to return all or part of the received goods/services as well as the use thereof (e.g. benefits of use) or can you only return them in a worsened condition, you will be obliged to pay compensation. You are only obliged to pay compensation for the worsening of the goods and the use thereof, insofar as the use and the worsening is a result from handling the goods in a way which exceeds the examination of the properties and functions. "Examination of the properties and functions" is to be understood as the testing and trying out of the respective goods as possible and commonly accepted in a retail outlet. Goods that can be sent by parcel post are to be returned to us at our risk. You will be liable for the costs of the return delivery if the delivered goods correspond to the goods as ordered and if the price of the returned goods is less than 40 Euros, or, in the case of more expensive items, if you had not made payment or contractually agreed part payment for the items at the time of your cancellation. In other cases, the return is free of charge for you. Goods that cannot be sent by parcel post will be collected from you. Commitments regarding the refund of payment must be fulfilled within 30 days. The period for you begins with the declaration of cancellation or the return of goods; for us with its receipt.
End of Information on the Right of Cancellation